Return & Refund Policy 

Welcome to Ayurdasa.in! We appreciate your trust in our Ayurvedic, wellness, and personal care products. Please read this Return & Refund Policy carefully before purchasing. By using our website, you agree to comply with these terms.

1. Refund Eligibility

1.1 Products Damaged During Transit

If you receive a damaged or defective product, please notify us within 48 hours of delivery.
We will arrange a replacement or issue a refund after verification.

Refunds may take 7–15 business days to reflect, depending on your payment method and bank processing time.

1.2 Order Not Confirmed but Amount Deducted

If your order is not confirmed but the payment has been deducted, please contact us immediately.
We will verify the transaction and process your refund promptly.

1.3 Exempted Goods and Services

Some items may not be eligible for return or refund, including:

• Opened or used wellness consumables
• Ayurvedic powders, oils, and edible items
• Personalized or custom-made items

Please check product descriptions for specific exclusions.

2. Rules for Returns

2.1 Return Procedure

To initiate a return, follow these steps:

1. Contact our support team at contact@ayurdasa.in within 7 days of delivery.
2. Provide your order number, product photos, and reason for return.
3. Our team will guide you through the return process.

2.2 Shipping Cost

Return shipping costs must be borne by the customer unless:

• The product received is damaged
• The product is defective
• The wrong product was delivered

2.3 Response Time

We aim to process returns within 5 business days after receiving the returned item.

Refunds will be credited to the original payment method and may take 7–15 business days to reflect.

3. Changes to This Policy

Ayurdasa reserves the right to modify this policy at any time without prior notice.
Please revisit this page periodically for updates.

4. Applicable Law

This Return & Refund Policy is governed by:

• Consumer Protection Act, 2019
• Indian Contract Act, 1872

For queries or support, contact us at contact@ayurdasa.in.
Thank you for choosing Ayurdasa.in! 🌿

Shipping Information – Ayurdasa.in

At Ayurdasa, we are committed to delivering our Ayurvedic and wellness products safely and on time. Please review our shipping policy below:

Processing Time

• Orders are processed within 1–2 business days.
• Customized or special preparation products may require additional time.

Shipping Methods

• Standard shipping via trusted courier partners
• Expedited shipping options available at checkout

Shipping Rates

Shipping rates depend on:

• Weight
• Dimensions
• Delivery location

Shipping cost will be visible during checkout.

Delivery Time

• Standard delivery within India: 3–7 business days
• Remote locations may take longer
• International shipments may vary based on destination

Order Tracking

Once shipped, you will receive an email/SMS with a tracking number.
Use this to track your delivery easily.

Shipping Restrictions

• We currently ship across India
• Selected international destinations are supported
• Some remote PIN codes may have limited courier access

Damaged or Lost Items

• If your package arrives damaged, contact us within 48 hours
• For lost packages, we will assist in filing a claim with the courier

Customs & Duties (For International Orders)

International orders may incur local customs charges, taxes, or duties.
These must be paid by the customer as per their country’s regulations.

Address Accuracy

Please ensure your delivery address is accurate.
Ayurdasa is not responsible for delays or undelivered packages due to incorrect address details.

Returns & Exchanges

For return/exchange guidelines, refer to our Refund & Return Policy.

For any shipping-related queries, reach out to us at contact@ayurdasa.in.
Thank you for choosing Ayurdasa.in!